FAQ's

How do I make payment?

Once an order has been placed you will receive an invoice. When the invoice has been paid an order is created and you will receive an email confirmation.Please make sure to add the invoice number as your payment reference when making the transfer.

When is my order shipped?

Once you have made the payment please allow 2-4 bank days before the order is processed and shipped. You will receive a shipping confirmation email with tracking details once the order is shipped. Please keep track of your order with the tracking information provided.

Delivery times

Orders are normally delivered within 1-2 working days

Shipping fees

DHL express shipping fee is £7.5, applied to all UK orders

How do I add leaflets and stand?

Leaflets are complimentary with your first UKlash serum order.

The stand is free of charge for your first order over 30 pcs, or can be added to your order at a cost of £6.99.